Customer Survey Results
By asking one simple question — How likely is it that you would recommend our company to a friend or colleague? — you can track these groups and get a clear measure of your company’s performance through your customers’ eyes. Customers respond on a 0-to-10 point rating scale and are categorized as follows:
By default, when you email an invoice to a customer, they will be able fill out a survey about your business. The survey results are private and can only be viewed by you, or an admin on your account. You may also disable this survey by selecting the Disable Customer Survey Link option in your Invoice Settings Page.
|Date||Customer||Score (Out of 10)||Additional Comment|